Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  We'll then email you a Returns Authorization form with instructions on how to return the item.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Ontario, Quebec:

$7 flat rate ground shipping, free shipping on orders $150 or more

Manitoba, Saskatchewan:

$12 flat rate ground shipping

Alberta, British Columbia, New Brunswick, Newfoundland, Nova Scotia:

$15 flat rate ground shipping

PEI, Northwest Territories, Nunavut, Yukon Territories and Rest of World:

Ships by Canada Post - shipping rates calculated on checkout